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PARENT HELP

You and SportsEngine

SPORTSENGINE HELP

On this page you will find information (guides, links and videos) about popular topics on the SportsEngine Platform. SportsEngine offers an in depth help center with help documents and videos at help.sportngin.com. In addition, there is a thriving community where we provide practical use cases for features as well as a place to ask questions and get tips form other organizations on the platform. Go to community.sportnign.com to explore the community site.

If, after reviewing the information on this page and help.sportngin.com, you can't find your answer, please contact SportsEngine directly at 888-255-7840 (option 3) or help@sportngin.com.


STAY CONNECTED TO YOUR TEAM

Keep connected to your team(s). Get schedules and team updates for every athlete in the house, plus a way to message other members on your team and a way to give coaches a heads up about practice. Enjoy unlimited access to scores & stats, photo/video sharing, and more.

Located in the upper left corner of your team's page is a id #. Once you have downloaded the app, please search by that ID number to save the team as a team that you follow.

ESSENTIAL PARENT HOW-TOS

Adding a Mobile Phone

once you've created your account, add your mobile phone so you can receive text messages from your team manager or coach.

Enabling Text Messaging

now that you have your mobile phone on your account, make sure you enable text messaging.

Forwarding Athlete Messages

need a second parent, other family member or nanny to get messages about schedule changes or game times? add a second email address to forward all communications.

Sending a Message

do you need to send a question to your team manager or another parent about a ride? follow these instructions on how to send messages using the mobile app.

RSVP to Game or Event

coaches and team managers need to know if you are going to able to attend a game or practice. easily rsvp using the mobile application.

PARENTS AND PLAYERS

Parents and players need to manage their SportsEngine accounts to ensure they get the most out of their experience during each sporting season. With their accounts properly configured, players and their families will receive communications according to their preferences and be able to complete registrations more efficiently.  SportsEngine has created a Team Management Guide for Parents and Athletes that will help our members with frequently asked questions about our website and mobile app.